eLearning Terms & Conditions

eLearning Terms & Conditions

Member Benefit

All financial members of ASI are entitled to receive special member prices on their eLearning purchases. Members must be logged in to automatically receive member discounted prices. Staff of ASI corporate members are entitled to buy ASI eLearning products at member prices using their member contact login and their company email address.

ASI Individual Members are entitled to buy one copy of each ASI eLearning at the member price. Individual membership is not transferable.

Refunds will not be made to ASI Members who purchase items at full price while not logged in on our Website.

Pricing and Payment

All prices are quoted in Australian dollars exclusive of GST.

Prices may be subject to alteration without prior notice. Availability may be subject to change.

Payment methods

Credit Card: Mastercard and Visa are accepted. Payment is taken at the point the order and processed by our secure online payment system.

Service Delivery

eLearning courses are made available via the Dashboard when logged into www.steel.org.au. These courses may include course notes and supplementary material, as noted for each course (refer below for further details).

Ownership of the goods is transferred to the purchaser once goods are paid for.

Course expiration: Courses will be available to complete for a period of 62 days from date of purchase, unless otherwise indicated on the details for each course. The purchaser will be provided email reminders prior to course expiration.

Course Notes

Course notes may be provided to complement the online delivery of the course material. These notes may typically comprise the material presented visually during the course.

Course notes are provided for online viewing via the ASI digital viewer technology, and accessible from the dashboard on the ASI website (www.steel.org.au) after the user logs in. All purchasers, whether member or non-member, are provided with a registered account on the ASI website.

Access to Course Notes continues after the course has been completed or the course expires.

Cancellation and Refunds

Purchasers may not cancel their order except under exceptional circumstances and then only before the course has been commenced. Email to elearning@steel.org.au to apply for a cancellation and refund.

When a purchaser is entitled to a refund under these Terms and Conditions, the refund will be made as soon as possible after the cancellation is received, but in any event within 30 days. Refunds will be made to the original payer and by the same payment method as the original payment.

Special Offers and Discounts

Australian Steel Institute will from time to time make promotional or discount offers. Where customers are responding to a promotional offer or discount, a discount code may be required (entered during the checkout process). Generally, unless specified, only one discount/promotional code is allowed per order or per customer. The Australian Steel Institute reserves the right to withdraw or change promotional offers and discounts at any time and refuse any application.


The information presented by the Australian Steel Institute in our courses and publications has been prepared for general information only and does not in any way constitute recommendations or professional advice. While every effort has been made and all reasonable care taken to ensure the accuracy of the information, this information should not be used or relied upon for any specific application without investigation and verification as to its accuracy, suitability and applicability by a competent professional person in this regard. The Australian Steel Institute, its officers and employees and the authors, editors and presenters of the courses and publications do not give any warranties or make any representations in relation to the information provided herein and to the extent permitted by law (a) will not be held liable or responsible in any way; and (b) expressly disclaim any liability or responsibility for any loss or damage costs or expenses incurred in connection with this publication by any person, whether that person is the purchaser of this publication or not. Without limitation, this includes loss, damage, costs and expenses incurred as a result of the negligence of the authors, editors or presenters.

The information in the courses or publications should not be relied upon as a substitute for independent due diligence, professional or legal advice and in this regards the services of a competent professional person or persons should be sought.

Further Information

Email: eLearning@steel.org.au 

Telephone: 02 8748 0180

Ground Floor, 25 Ryde Road, Pymble, NSW 2073