Australian Steel Institute Limited 94 000 973 839
Ground Floor, 25 Ryde Road, Pymble, NSW 2073, Australia.
PO Box 197, Macquarie Park BC NSW 1670, Australia
+61 (0)2 8748 0180
What is personal information and why do we collect it? Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include: names, addresses, phone numbers, email addresses, job titles. This personal information is obtained in many ways including correspondence, telephone and facsimile and email; via our website www.steel.org.au and other associated websites including learn.steel.org.au and innovate.steel.org.au; from your website, from media and publications, from other publicly available sources, and from third parties. We collect your personal information for the primary purpose of providing our services to you and providing information to our members and the general public. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. When we collect personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
Third Parties Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your personal information may be disclosed in a number of circumstances including the following:
To third parties where you consent to the use or disclosure; and
Where required or authorised by law.
Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in our databases which will be kept by us for a minimum of 7 years.
If you want to communicate with us on a particular matter you may ask to remain anonymous or use a pseudonym. However, if we are unable to verify your membership or your authority to act on behalf of a member, our services may be restricted and we may be unable to assist with passwords or other security matters or technical services like internet access.
We collect the personal information that is reasonably necessary for us to efficiently, professionally and relevantly provide you with our services and to give you the ease of access and opportunities to access the services we may have available from time to time. It may include personal and business information, a completed form or application, record of a credit card payment, photographs or video footage at an event. We try to collect your personal information directly from you. If we have collected your personal data from another source then we will tell you where it came from and why. Incorporated entities may provide us with personal information about relevant employees who represent them in their dealings with us. The entity (through its authorised representative) can change those individual details at any time and we rely on that entity to ensure that information about its representatives is current.
If we are provided with unsolicited personal information (for example, misdirected mail, unsolicited emails, unsolicited employment application) which we would not otherwise request or use, we will make reasonable efforts to delete, destroy or de-identify the record. Where it is impracticable to do so, we will take all reasonable steps to protect the personal information against loss, unauthorised access, use, modification, disclosure or other misuse.
If we collect personal information from you, you will receive or have access to a Personal Information Collection Notice. This Collection Notice is available on our website www.steel.org.au and forms part of the terms and conditions for membership, events and other services.
If we hold your personal information for a particular purpose (the ‘primary purpose’) we cannot use it for any other reason (a ‘secondary purpose’) unless you have consented to, or you would have reasonably expected it to be used for, that secondary purpose.
The Privacy Act and the APPs prohibit the use or disclosure of personal information for the purpose of direct marketing unless we have collected the personal information directly from you and you would reasonably expect us to use it for that purpose. We will always provide you with an easy way by telephone, email or an online link to request us not to send all or particular marketing material.
In some circumstances your personal information may be disclosed to related membership bodies in other countries but may only be used for purposes which you would reasonably expect. Further, overseas parties may provide software, IT and data storage services to ASI and consequently have access to your personal information. We will take all reasonable steps to ensure that those service providers which may have access to your personal information adopt the high standards of data security required by the Privacy Act.
ASI may request, record and use government identifiers (e.g. tax file numbers) for legitimate purposes in the conduct of its business as permitted by law. ASI does not use government identifiers (e.g. tax file numbers, Medicare numbers) for the purposes of identification of individuals in our membership or contact databases.
ASI will take all reasonable steps to ensure that your personal information is accurate, up-to-date, complete and relevant and that it is safe from misuse, interference, loss, unauthorised access, modification or disclosure. In particular, credit card and other financial information is stored securely and promptly deleted or destroyed once the relevant transaction has been completed. This information is not stored in our online systems or otherwise for future transactions. You can request ASI to access, verify, amend or remove your personal information by contacting the Privacy Officer using the details above. Members or authorised representatives of members can also access, update and modify personal information held in respect of their membership via our online member portal or by email to firstname.lastname@example.org. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. We commit to actioning your request as promptly as possible (subject to any legal or compliance obligations). In order to protect your personal information we may require identification from you before releasing the requested information. There is no charge for these services but we may charge an administrative fee for providing a copy of your personal information.
The Privacy Amendment (Notifiable Data Breaches) Act 2017 established the Notifiable Data Breaches (NDB) scheme in Australia with effect from 22 February 2018.
If a data breach occurs involving personal information, ASI is required to contain the breach, reduce any potential harm and take remedial action. It must also make an assessment of the breach, investigate the incident and evaluate whether the breach is likely to result in serious harm to any individual affected. If so, ASI is required to notify the Australian Information Commissioner as well as notify affected individuals, and take action to prevent further breaches.
Date of publication: 28 June 2018